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| Customer Ordering, Train Planning and Train Monitoring Systems
for EWS, the United Kingdom's largest rail freight company.
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more ...
Skipton Building Society, the 6th largest building society in the
United Kingdom, run their entire business on an award-winning JADE platform.
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more ...
Australia's international law enforcement and policing representative,
AFP, required a case management system to assemble and track webs of information
between various entities, activities and relationships.
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more ...
JADE is powering applications internationally, for over 1900 organizations.
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more ...
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SOLUTION SUPPORT
Jade Enterprise Solutions can draw on a world-class R&D support base to cover all technology queries at all levels – from the application to the operating system and hardware.
A range of flexible, competitively-priced application support options is available to suit customer requirements, including:
- Online and on-call support
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On-site support for critical requirements
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Full systems management service
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Negotiable support windows from standard business hours to 24x7 services
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Negotiable Service Level Agreements with regular reviews
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Defined escalation procedures
PARSYS
The Contact and Fault Management System, Parsys (Product Anomaly Recording System), is used within Jade Enterprise Solutions to record Contacts and Faults. Clients have Internet access to Parsys allowing them to enter Contacts and Faults directly and monitor their progress through conversation entries and formal resolution notes. Parsys also allows Clients to search for other relevant information such as known issues, existing fixes and frequently asked questions.
CONTRACT AND CHANGE MANAGEMENT SYSTEM
The Contract and Change Management System (CCMS) is used within Jade Enterprise Solutions to manage Change Requests from the point where a Client submits a request, through quoting for the change, through to delivery and acceptance. Client personnel authorized to approve Change Requests have direct online access to CCMS via the Internet.
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Gavin Mitchell, Head of Marketing, Sales and Channel Management, was at the HiTech Awards recently to accept the Company Leader of the Year Award on behalf of Dr Rod Carr...more |
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World Vision Australia and Jade Software Corporation have announced the successful go-live of the new JADE donor management system ... more
JADE 6.2.14 released
Jade Software Corporation today announced the
latest release of the JADE technology ... more
JADE 6.1 Focusing on Targeted Solutions to Complex
Business Problems ... more
JADE 6.1 Delivers Data Replication To Microsoft SQL Server ... more
Jade Delivers On End-To-End Linux Strategy ... more
JADE 6.1 —
Enterprise Networks and Servers magazine, December 2005 ... more
Ray Hidayat's Honours Dissertation research into optimizing locomotive
allocation was done in conjunction with Jade's experience in train planning
and performance monitoring
... more
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