Keep Track of Concurrent Users to See If You Need More Licences
ICM now maintains a daily record of:
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The maximum number of concurrent users
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The number of failed logons caused by your organisation exceeding its maximum number of concurrent users
To see if you need more licences:
Days where there were one or more failed logons have a light yellow background.
By default, you'll see the last year's logons, but you can choose to see more.
To export the data on this screen to Excel, right-click the usage area > Select Export.