Separate Access to Cases and Information or Incident Reports

When you create a case from an Information or Incident Report, you can choose whether you want the security access copied across.

You might want to use this option if you have people in your organisation who can access an information or incident report but not a case.

 

To deny a user access to a case:

  1. Open a Case entity type.

  2. Select the Options tab.

  3. Select the Security Access not copied from Incident/Information Report checkbox.

  4. Repeat these steps for your other case entity types as required.