Keep Track of Concurrent Users to See If You Need More Licences

ICM now maintains a daily record of:

  • The maximum number of concurrent users

  • The number of failed logons caused by your organisation exceeding its maximum number of concurrent users

 

To see if you need more licences:

  • Select Admin > System > Licence.

  • Select the Usage tab.

 

Days where there were one or more failed logons have a light yellow background.

By default, you'll see the last year's logons, but you can choose to see more.

 

To export the data on this screen to Excel, right-click the usage area > Select Export.