Post a Comment from a Case

  1. Open a case.

  2. Select the Overflow tab > Select Noticeboard.

  3. Enter your post in the New Message area.

  4. To make your post more noticeable, select the Urgent checkbox.

  5. Select Post.

    If you marked your post as urgent, it will pop up in a window for other users to read.

    It will also be listed in red text for other users on the home page.