Word Import Templates
You can use Word import templates to import attribute values for an entity from a Word document into a new incident report or information report you're currently editing.
To import attribute values into an entity, you must set up a template that maps the bookmarks in the Word document to the attributes of that entity type.
Before you can associate a Word import template with an incident report or information report, you must design the Word document containing the bookmarks from which the attribute values will be imported.