Multiple Values
  • If a field has multiple values, any new values in the import file from the laptop are added to the server data and no existing server data values are removed.

  • If a “child” object has multiple values (for example, the case roles for a case), then if the object being imported doesn't exist on the server, it is added.

    If the object exists on the server, it's updated field by field according to the rules in the table above.

    To decide whether an object is new to the server or already exists on it, a key field which depends on the type of object, is used.