Manage Threads in a Case
You can use threads in a case to link associated source entities in a hierarchical list. This makes it easier to manage entities.
For example, you can group all evidence entities together to quickly see what evidence has been collected so far and what is missing.
Case officers and users with the Can maintain Threads security permission can manage threads in a case:
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Open the required case.
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Select the Threads tab.
The following areas provide information about the threads:
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Existing thread relationships – Lists source entities in blue text if they're primary parent threads containing child threads.
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Selected thread tree – Shows the structure of a relationship you select in the Existing thread relationships area.
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Source entities with no parent thread – Lists source entities in the case that aren't part of a thread yet.
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To filter the list of threads in the Existing thread relationships area, right-click a thread or use the Options
icon:
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Select Show Primary Threads to show source entities but not their child relationships.
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Select Show Parent Threads to show parent threads and their child relationships.
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To create a relationship between source entities:
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Select a source entity in the Source entities with no parent thread area.
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Right-click the entity or select the Options
icon > Select either of these options:
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Associate with parent in existing thread relationships
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Associate with parent in selected thread tree
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Select Yes to confirm you want to create the relationship.
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To break a relationship between source entities:
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Select a parent source entity in the Existing Thread Relationships area.
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Select the child entity you want to remove in the Selected thread tree.
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Right-click the child entity or use the Options
icon > Select Remove Association with Parent > Confirm you want to remove the relationship.
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Double-click a source entity to open it.