Background Processes

Resource-intensive and long-running background processes run on the application server.

They start automatically when the application server starts.

To access the Background Processes screen, select Admin > System > Background Apps.

 

You can manage these background apps:

Keywords

Builds keyword data in the background so foreground updates don't have to wait while keywords are built.

Email

Emails generated by ICM.

Named Entity Extraction

Processes text to identify text fragments that might represent entities that can be extracted and created as ICM entities.

The process passes back candidate entities reviewed by a user.

The user accepts them, creates an entity, or discards them.

ERP Search

Processes entity relationship path searches that don't have immediate priority.

Active Search

Processes active searches.

Alerts

Processes alerts.

Audit

Processes audit information so foreground updates don't have to wait while audit details are built.

File Load

Processes file import requests.

ODBC Server

Processes relational database requests from other applications that need to use the database.

Backup and Housekeeping

Processes backups and housekeeping of old log files.

Duplicate Entities Identification

Processes identifying duplicate entities.

Triggers

Processes triggers.

Lazy Updater

This process offloads processing some types of updates to improve processing speed and efficiency.

This is important when single point collections are being updated.

The Lazy Updater is usually only used on implementations where lots of users are entering case notes, tasks, and task results at a rate where these start conflicting with each other.

You don't need to enable this option for smaller implementations.