Importing Attribute Data
You can import attribute values for an entity from a Word document into a new incident or information report.
You might want to do this if you have incident or information reports in another system. Alternatively, you might already have these reports set up with attribute values in bookmarked fields.
Before you can import attribute values into a new incident or information report, you'll need to associate one or more Word import templates with the source entity for the report.
Once you have imported attribute values from a Word document, you'll be able to see (but not edit) the document.
Your permission settings determine whether you can create and manage Word import templates.
See Managing Word Import Templates.