Export Threads to Excel
We've changed the way exported threads are generated to make it easier to examine the exported data.
Previously, when you exported threads, ICM generated two text files:
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One contained the thread structure but no descriptions.
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One contained the descriptions, with references back to the thread file using the URN.
Now when you export threads, the two files are generated but in different formats:
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The threads structure is a text file (TXT)
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The descriptions are in an Excel spreadsheet (XLXS)
This means you can now see the:
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Full description of each case note (thread)
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Progression of an avenue of investigation – Each thread or block or thread is indented so you can see the branches