Tasks and Task Results

You can use tasks and task results to find and monitor tasks associated with a case.

A task can't exist independently. It must be created and associated with a source entity like a case, case note, or incident report.

Tasks and task results are recorded in the case log.

 

To access the case log:

  1. Open the case.

  2. Select the Contents tab.

  3. Select the Log subtab.