Synchronisation

Having data synchronised between the server and the laptop allows the laptop to show server case data and collect new data for a case.

The case data on the server is the master copy. It won't be changed by any imports except when new data that doesn't exist on the server yet is imported from the laptop.

 

This includes data from adding:

 

For example, if a case has two officers assigned to it (stored as two attribute values), adding another officer to the case on the laptop is regarded as new data when the case is imported back onto the server.

If you changed one of the officers assigned, this change would be ignored when the data was imported by the server.

When you're dealing with case data on a laptop it's important to remember that:

 

Importing a case to a laptop brings all the current case data and any related subentities onto the laptop. The exception is Tasks, Task Results, Property management data and Disclosure data.