Setting up Entities

Before you can use ICM, you need to set up your:

 

You'll also need to specify the rules that apply to your agency.

 

Before you can set up ICM, we recommend you consider:

 

To specify the entities your agency uses:

  1. Identify system entities, for example cases and incident reports

  2. Identify entities, for example people and addresses

  3. Identify and specify how entities are related

  4. Identify and specify the attributes of entities (how entities are described)

  5. Define the roles and permissions associated with the entities