Multiple Values

If a field has multiple values:

 

If a child object has multiple values and the object being imported doesn't exist on the laptop system, it will be added. This could happen with case roles for a case.

If the object exists on the laptop, it's updated field by field according to the rules in the table above.

Any objects that don't match an object being imported, are removed.

ICM uses a key field to decide whether an object is new to the laptop or already exists on it.