Case Note Permissions
Case note permissions control access to case notes.
The following case note permissions are available:
The table explains these.
Case Note Permission | What You Can Do If You Have This Permission |
Can change attribute history date/time | Change the date and time that's recorded on case note attributes that have been specified as Behaviour-historical. We recommend you restrict access to this permission because these changes could affect attributes used in case management queries and reporting. For example, status and workflow type attributes. |
Can bulk load documents and images |
Upload multiple documents and images to a case note. Enables Bulk load menu item under the Overflow Bulk load allows you to import documents and images in bulk from specified directory. |
Can maintain file import definitions |
Manage file import definitions for a case note. Enables the File Import menu item under the Overflow File import allows you to create entities from file. |