Select System Options for a User
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Select Admin > Security > Users.
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Select the user.
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To deactivate the user, select the Deactivated checkbox.
A user will be deactivated automatically if they exceed the specified number of:
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Failed logon attempts
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Days without logging on
If a deactivated user is currently logged into ICM, they won't be logged off as soon as you deactivate them. Once they log off, they won't be able to log on again.
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To log a deactivated user out of ICM immediately, select the Immediately log off user checkbox.
Once you select Save, the deactivated user will be logged out in five seconds. They will be notified of this.
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If the user has left your agency, select the User left Organisation checkbox.
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To force the user to change their password the next time they next log on, select the Force password entry at next logon checkbox.
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If you don't want the user to have to change their password, select the Password never expires checkbox.
If you don't select this checkbox, the user will have to change their password after the specified period elapses.
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To let a user to receive tasks, select the Can receive task ... checkbox.
This enables the External task recipient checkbox.
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If the user has an email address outside your agency, select the External task recipient checkbox.
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To let a user covertly access entities that are being watched, select the Exclude from watch results checkbox.
If you select this checkbox, the user can access an entity that's being watched by another user. No alert containing this user’s details will be generated.
You might want to use this checkbox for an internal investigation when a user operates undercover and you don't want staff to know about them.
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Add a note in the Notes field.
For example, you could add instructional notes about deactivating a user.