Assign a Task
If you're the action officer for a task, you can assign it to one or more recipients.
This lets you retain responsibility for a task.
To assign a task to another person or team:
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Open the required task.
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Select Assign.
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Select the user or team you want to assign the task to.
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Select the designation, team, user, or case team you want to assign the task to.
You can't assign a task to a user or group that was previously assigned to the task.
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Enter a comment for the assigned user or group in the Comment for assignee field > Select OK.