Defining Attributes
Identifying and setting up agency-specific attributes for entities isn't mandatory. The default ICM data entry fields might be enough for your agency.
If you need more attributes, we recommend your agency identifies these and sets them up before more people in your agency start using ICM.
Setting up an attribute involves:
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Selecting the attribute category and title.
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Specifying the type of value to record for that attribute.
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Specifying the behaviour of the attribute – For example, whether users must specify a value for it.
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Selecting additional settings – For example, whether comments can be recorded for the attribute (as well as a value).
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Conditional specifications – For example, whether an attribute depends on the value of another attribute.