Assign a Task

If you're the action officer for a task, you can assign it to one or more recipients.

This lets you retain responsibility for a task.

 

To assign a task to another person or team:

  1. Open the required task.

  2. Select Assign.

  3. Select the user or team you want to assign the task to.

  4. Select the designation, team, user, or case team you want to assign the task to.

    You can't assign a task to a user or group that was previously assigned to the task.

  5. Enter a comment for the assigned user or group in the Comment for assignee field > Select OK.