Security Alerts
Security alerts make it harder for users to act dishonestly.
A security alert is automatically generated when someone | What happens next |
Resends a password | The Password Reset security alert prevents an administrator from resetting another user's password and using their account without their knowledge.
When that user tries to log on, they incorrectly assume they've mistyped the password and ask for it to be reset. |
Changes the Case officer for a case | The Case Officer Change security alert prevents an administrator from changing the case officer of a case to themselves, looking at the case, and then changing the case officer back to the original case officer. Although the audit log records this activity, it's not discovered until there's a reason to look at it. |
Changes the security for a case | The Case Security Change security alert prevents an administrator changing the access list of a case to include themselves, looking at the case, and then changing the access list back to the original. Although the audit log records this activity, it isn't discovered until there's a reason to look at it. |
These alerts show in the Alerts section of the Navigator.