No Access Results

You can set the visibility of No access results at various levels:

  • User/team/designation level

  • System level

    When this is set, it overrides all other settings. No access results will never be shown.

  • Entity type level

    This is for types of:

    • Case notes

    • Incident reports

    • Information reports

    • Tasks

    • Task results

    When this is set, No access results won't be shown for the entity type selected.

    This overrides any setting that has been set up at the user/team/designation level.

  • User/team/designation level

    There's a new permission called Can see No Access Results on searches that admin users can give to a role.

    Any user/team/designation with this role will be able to see No Access Results on any search (unless overridden by higher-level settings).

    This is positive granting of permission to see No access results, not higher-level negative hiding of No access results.