Create a Case from a Task
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Open the required task:
Use the search function or select the task in the Recent section of the Navigator.
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Select the Overflow
tab > Select Create Case.
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Select the type of case you want to create > Select OK.
The incident report details are automatically added under the Contents tab for the case.
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Enter any mandatory attributes for the case.
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Select Save.
To see a case that has been created from a source entity, select its Overflow
tab > Select Go to case.