Check Status of Duplicate Entities Identification Background Process

  1. Select Admin > System > Background Apps.

  2. Select the Overflow tab > Select Duplicate Entities Identification.

  3. Select the Status subtab.

    You'll see all the types of entities in the database. Those with potential duplicate entity sets have red text.

  4. To refresh the status list, select Refresh.

  5. To merge duplicate entities, use either of these methods:

    • Select the entity type > Click Select.

    • Double-click the entity type.

  6. Merge any duplicate entities.