Pin a Case Log Entry
If you have access to a case, you can pin case log entries.
This makes it easier to access important entries:
-
Open the required case.
-
Select the Contents tab.
-
Right-click the required entry under the Log subtab > Select Pin.
-
Select the Pinned subtab.
The entry is listed here.
It remains available from the Log subtab.
-
To remove a case log entry from the Pinned tab, right-click the entry > Select Unpin.
© Jade Software Corporation Limited 2021. All Rights Reserved.