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Licensing
Jade Platform delivers all of the functionality required to both develop and run applications. The particular capabilities available for use in a JADE environment (that is, an instance or installation of JADE) are determined by the licence key that is applied to that environment.
For every JADE environment (on any supported hardware and operating system platform), the licence key determines the development and runtime capabilities that are available, as shown here.
Free Development
The Free Development License (FDL) enables you to develop in JADE free of charge. A fixed-capability licence key provides a fixed set of development and runtime capabilities. Allowing for a maximum of two concurrent developers, it provides limited runtime capabilities for testing purposes only.
FDL capabilities cannot be combined with any other JADE licence. The runtime capabilities provided by this licence enable applications to be tested during development.
Note: The JADE Licence Agreement states that applications must not be run for commercial purposes using the FDL key.
Development Capabilities
The FDL allows for a maximum of two concurrent developers.
Runtime Capabilities
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Max 5 concurrent user application processes
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Max 1GB active user database size
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Splash screens indicate this is a non-production platform
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Crash recovery and backup facilities
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RPS (Relational Population Service)
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SDS (Synchronized Database Service)
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Archival Recovery
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Enterprise Development
Enterprise Development Licence (EDL) holders can run more concurrent processes against larger databases with SDS (Synchronised Database Service), RPS (Relational Population Service) and Archival Recovery being available on request.
An EDL allows however many concurrent developer seats you require - there is no fixed upper limit.
Note: The EDL attracts the Platform Maintenance (PM) fee (see below). The JADE License Agreement states that applications must not be run for commercial purposes using an EDL.
Development Capabilities
Supports as many concurrent developers as have been purchased.
Runtime Capabilities
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Max 55 concurrent user application processes
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Max 4GB active user database size
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Splash screens indicate this is a non-production platform
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Crash recovery and backup facilities
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RPS (Relational Population Service)
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SDS (Synchronized Database Service)
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Archival Recovery
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Application for this licence is via email: jadelicensing@jadeworld.com.
Production
Production Licences (PL) allow the running of applications in production for commercial purposes. However, they can be purchased for any purpose, including development. A PL has no fixed restrictions and allows you to have any combination of development and runtime capabilities to suit your needs.
Note: Attracts the Platform Maintenance (PM) fee (see below).
Development Capabilities
It is included in a PL by purchasing the required number of concurrent developer licenses at the Enterprise Development price.
Runtime Capabilities
Runtime capability is included in a PL by purchasing the required number of concurrent processes. Note: Site licensing can be made available on request for 5000 processes or more.
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Can be used to run applications for commercial purposes
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No limit on concurrent application processes
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Unlimited database size
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Crash recovery and backup facilities
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SDS (Synchronized Database Service)
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RPS (Relational Population Service)
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Archival recovery
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Discounted bundle available: Production Licence Base Kit
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Diagnostic Development Licence available (see below).
Production Licence Options
Production Licence Base Kit
The Production Licence Base Kit is available to new customers and allows the first 10 primary processes per PL to be purchased at a significantly discounted rate.
USD $675 for the first 10 primary processes purchased for under a PL
- This Base Kit is applied to purchase the first 10 primary processes in a new production JADE environment.
- SDS and RPS capabilities can be included in a Base Kit on request, at no additional cost.
- Additional processes (beyond the 10 provided by the Base Kit) are purchased at the list price (see above). If SDS or RPS is included in the licence, additional processes attract the SDS/RPS fees as appropriate (see below).
- Attracts the Platform Maintenance fee (see below).
- The Production Licence Base Kit cannot be used to extend existing licences or when upgrading licences to a new release of JADE.
Diagnostic Development Licence
Customers often want to have a developer licence available in their production system to be able to run the JADE development environment solely for debugging, diagnostics, and to apply changes to resolve faults. For this reason, on request, a PL can be provided with one Development Licence at no additional cost (referred to as a Diagnostic Development Licence).
- There is no charge for this Diagnostic Development Licence, and it does not attract any annual fees.
- All other components of the PL are chargeable at the above pricing.
- The JADE Licence Agreement states that this Diagnostic Development Licence must be used only for debugging, diagnostics, and fault resolution for the system in which it is installed. It must not be used for new development activities.
To order a Production Licence Base Kit, simply email jadelicensing@jadeworld.com
Royalty
If you're building software for resale in the global marketplace, then the Royalty Licensing scheme is for you!
Available through application, it requires sharing your business plans and some financial information with Jade Software Corporation. Annual platform maintenance fees will be levied in royalty form.
Successful applications will consider:
- Percentage of total revenue payable in lieu of production platform licences.
- An end-product licensing scheme to the satisfaction of Jade Software Corporation.
- All end-users individually licensed for their JADE production platform.
To apply for the Royalty Licensing Scheme, simply email jadelicensing@jadeworld.com
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A single Enterprise Development Licence or a single Production Licence can be applied to only one environment on any supported hardware and operating system platform. If an Enterprise Development or Production environment is moved from one hardware or operating system platform to another, the licence can be transferred with it. Following the transfer, the original environment must no longer be used.
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Licences can be extended by purchasing additional capabilities, as described in the sections below.
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Licences can be cancelled on request.
Platform Services & Pricing
Platform Maintenance (PM)
PM is an annual fee to cover maintenance activities in both the development and runtime areas of the Jade Platform.
It is priced at 25% of the total value of any JADE licence
PM is mandatory and is charged on the total value of any JADE licence.
Licence holders are invoiced directly, unless alternative arrangements have been made.
PM entitles the licencee to receive:
- Hotfixes and consolidated patch releases
- Interim feature releases
- Major feature releases (for example, JADE 2020) without incurring any additional licence fees
Synchronized Database Server (SDS)
SDS is available with either an EDL or a PL.
SDS is priced at 20% of the value of the production processes licensed to run against the primary database
- It entitles customers to run as many secondary database environments as they require
- RPS is included with SDS, at no additional cost
- Once either SDS or RPS has been purchased, any subsequent production processes purchased to run in the primary environment attract the single 20% SDS/RPS fee
- US$300 per concurrent production process running in a secondary environment
- Platform Maintenance (PM)
SDS provides customers with the following capabilities.
- Hot Standby (also called passive hot standby), where a secondary environment is established in addition to the primary environment. SDS automatically keeps the secondary environment up-to-date with the primary, enabling it to be used for rapid disaster recovery.
- Active Secondary is a secondary environment in which read-only operations are being performed (for example, processing queries and running reports). This enables work to be offloaded from the primary environment to the active secondary, which can improve system performance and scalability. The active secondary can also be used as a hot standby for disaster recovery.
- Multiple secondaries with different roles. SDS can support multiple secondary environments from a single primary environment. You can choose to configure multiple secondary environments, with different combinations of roles to suit your needs.
Relational Population Service (RPS)
RPS provides automatic replication of objects from a production JADE database to one or more Microsoft SQL Server relational databases.
RPS for JADE is available with either an EDL or a PL.
RPS is priced at 20% of the value of the production processes licensed to run against the primary database
- Entitles customers to populate as many target relational databases as they require.
- SDS is included with RPS, at no additional cost.
- Once either SDS or RPS have been purchased, any subsequent production processes purchased to run in the primary environment attract the single 20% SDS/RPS fee.
- Customers can run secondary production processes in an RPS environment, so long as these processes use transient objects only. Like SDS, each concurrent production process running in an RPS environment is priced at US$300.
- Platform Maintenance (PM).
Note: No additional production processes are required for customers to use RPS to populate their relational databases.
Configurable options for mirroring frequency are available, similar to those provided by SDS.
RPS can populate an entirely independent relational database, or tables within an existing relational database where that database can be updated from multiple sources (that is, via JADE’s RPS and also non-JADE systems).
Using the RPS Schema Mapping Wizard, developers can specify the classes and objects that are to be replicated to the relational database or databases. This allows an entire JADE database to be replicated, or just the data that is required for external purposes.
RPS is ideal for populating a relational staging database that can then be used as a source for ETL (Extract, Transform, and Load) processes. Customers can also access the RPS target database directly.
Environments & Deployment
Test and Training Environments
A single EDL or a single PL can be applied to only one environment on any supported hardware and operating system platform.
Jade Software Corporation permits a licensed environment to be replicated for testing and training purposes (including debugging and diagnostics), so long as any replicated environment is used to support only applications that are deployed in the original environment.
Any replicated environment must not be used for commercial purposes.
An environment licensed with an Enterprise Development key cannot be replicated to enable more concurrent developers.
- An environment can be replicated only to support testing, debugging, diagnostic, and training activities for applications that are present in the original source environment.
Deployment Process
JADE environments licensed with either a FDL or an EDL have restricted runtime capabilities for testing purposes only. Applications must not be run for commercial purposes using either of these licences. When a customer has developed an application using either of these licences and wants to deploy it into production for commercial purposes, they must:
- Purchase the appropriate Production Licence
- Install their JADE production environment and licence it with their Production Licence key
- Deploy their application from their development environment into their production environment using one of the following.
- JADE’s native deployment facilities (schema extract and load capability)
- The JADE Care Systems Management Toolset (available separately)
- The JADE Care Systems Management Service (available separately)
Where an application has been developed in an environment licensed with a PL that includes development capabilities, the application can be run for commercial purposes from that environment. However, customers most often maintain separate environments for development and production, in which case the deployment process above is still required.
Support Plans & Pricing
Support is available for both development and production environments. Three levels of support are available.
Level 1
Self-Service Support
Resources
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Full access to all releases and documentation made available on the Jade website.
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Search known critical issues via the Jade website.
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Full access to the JEDI Ideas Portal as well as JADE Forum.
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Contact with JADE Customer Support Centre.
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Submit and track issues through Parsys.
Level 2
Technical Support
Resources
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Unlimited online access to the JADE Customer Support Centre (JCSC).
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Two free phone calls pp p/a to JCSC.
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Submit and track issues through Parsys.
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Full access to all releases and documentation made available on the Jade website.
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Search known critical issues via the Jade website and Parsys.
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Full access to the JEDI Ideas Portal as well as JADE Forum.
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Escalation contact.
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Prioritisation mechanism.
Level 3
Premium Technical Support
Site licensing available by arrangement.
Resources
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Personal introduction to the JCSC Manager, providing an escalation contact.
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Can utilise Customer Fix prioritisation mechanism (see below).
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Unlimited online access to the JADE Customer Support Center (JCSC).
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Unlimited phone calls pp p/a to JCSC.
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Submit and track issues through Parsys.
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Full access to all releases made available on the Jade website.
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Search known critical issues via the Jade website and Parsys.
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Full access to the JEDI Ideas Portal as well as JADE Forum.
Sounds like something you'll need?
A key support mechanism is Parsys, a JADE application that enables customers with Level 2 or Level 3 support to lodge contacts and product issues, and track them through to resolution.
Customer Fix
Customers who have an up-to-date Level 2 or 3 support contract can request a Customer Fix. On any submitted Jade Platform issue, customers can choose the speed of response they would like for their issue to be attended to by the JADE Customer Support Centre.
- Critical: Placed at the top of the Priority A issue list.
- Urgent: Placed at the top of the Priority B issue list.
- Non-urgent: Standard response time, free of charge.
The associated charge for critical and urgent fixes depends on the nature of the fix requested. Customer Fixes are considered only for officially supported JADE releases. They cannot be used to receive patches or new features for releases that are no longer supported.
Regional Support Pricing
- Licence and support charges can be amended and are updated on this page with three-months notice period.
- Licence and support charges are reviewed quarterly and can be adjusted based on any changes in exchange rates between the regional currency and the New Zealand charges.
- Licences can be used only within the territory in which they are purchased.
Pricing Examples
Here are five pricing examples showing how licences, developer seats, processes, and RPS/SDS could be brought together.
Enterprise
A 5-seat Enterprise Development Licence
Example 1 |
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5 x Enterprise Development seats |
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$7594 USD |
| Total Licence Fee | = | $7594 USD |
| Annual Platform Maintenance (PM) at 25% of the Total Licence Fee | = | $ 1898 USD |
Total First-Year Fees |
= |
$9492 USD |
Production
In all of the following Production Licence (PL) examples, a Base Kit is permitted because the customer is purchasing a new PL.
- Base Kits can be applied to new licences only. They cannot be purchased to extend existing licences or when upgrading licences to new releases of JADE.
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A primary process is any process running against the primary database environment. A secondary process is any process running in a secondary database environment (that is, an SDS or RPS environment).
In all of the following PL examples, primary processes have been calculated as follows.
- JADE Thin Client users: The customer has 50 employees, of which 30 staff must be able to access the system concurrently at any point in time. This requires 30 primary processes.
- Web Browser users: The customer wants to allow up to 300 users from various suppliers to access their system via the web. For the customer’s system, it has been determined that one JADE web application will support up to 30 concurrent web sessions. Therefore 10 concurrent JADE web applications are required. Each JADE web application consumes one primary process licence, so 10 primary processes are needed.
- Background processing: The customer requires its system to run 10 concurrent background tasks to print reports, send and receive emails, and communicate with other systems. 10 primary processes are required for this.
One Developer Seat
The customer requires a new PL to run up to 50 concurrent processes. It also wants the ability to run a single JADE development environment for debugging, diagnostic, and support purposes only.
Example 2 |
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1 x Base Kit (provides 10 Primary Processes) |
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$675 USD |
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Additional 40 x Primary Processes |
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$13500 USD |
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1 x Developer seat (for support purposes only) |
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No charge |
| Total Licence Fee | = | $14175 USD |
| Annual Platform Maintenance (PM) at 25% of the Total Licence Fee | = | $3544 USD |
Total First-Year Fees |
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$17719 USD |
Passive SDS and One Developer Seat
The customer requires a new PL similar to Example 2 above, but with SDS capability to run passive hot standby environments for disaster recovery. We refer to this passive, because the customer is not purchasing any secondary processes to run read-only operations in its SDS environments.
Example 3 |
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1 x Base Kit (provides 10 Primary Processes) |
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$675 USD |
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Additional 40 x Primary Processes |
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$13500 USD |
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Total Primary Process Licence Fee |
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$14175 USD |
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SDS Fee at 20% of Additional Primary Processes |
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$2700 USD |
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1 x Developer seat (for support purposes only) |
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No charge |
| Total Licence Fee | = | $16870 USD |
| Annual Platform Maintenance (PM) at 25% of the Total Licence Fee | = | $4219 USD |
Total First-Year Fees |
= |
$21094 USD |
Active SDS and One Developer Seat
Example 4 |
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1 x Base Kit (provides 10 Primary Processes) |
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$675 USD |
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Additional 40 x Primary Processes |
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$13500 USD |
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Total Primary Process Licence Fee |
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$14175 USD |
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SDS Fee at 20% of Additional Primary Processes |
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$2700 USD |
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20 x Secondary Processes |
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$6750 USD |
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1 x Developer seat (for support purposes only) |
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No charge |
| Total Licence Fee | = | $23625 USD |
| Annual Platform Maintenance (PM) at 25% of the Total Licence Fee | = | $5906 USD |
Total First-Year Fees |
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$29531 USD |
RPS, Passive SDS and One Developer Seat
The customer requires a new PL similar to Example 2 above, but with RPS capability to automatically populate one or more Microsoft SQL Server database with a subset of their production database.
Example 5 |
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1 x Base Kit (provides 10 Primary Processes) |
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$675 USD |
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Additional 40 x Primary Processes |
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$13500 USD |
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Total Primary Process Licence Fee |
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$14175 USD |
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RPS Fee at 20% of Additional Primary Processes |
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$2700 USD |
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SDS included with RPS at no additional cost |
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No Charge |
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1 x Developer seat (for support purposes only) |
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No charge |
| Total Licence Fee | = | $16875 USD |
| Annual Platform Maintenance (PM) at 25% of the Total Licence Fee | = | $4219 USD |
Total First-Year Fees |
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$21094 USD |