Bimodal IT with John Ascroft
Our CIO, John Ascroft, has shared his thoughts on the importance of bimodal IT as companies take on digital transformations in iStart. Featured in Bimodal IT: Keeping the lights on as important as innovation, John outlines the need for companies to maintain two types of IT delivery: one focused on stability, and the other on agility.
“There’s a lot of activity out there as people press on with digitalisation. That’s driven by demand from consumers who are not going to put up with channels that aren’t fully online. So, there’s this drive to improve customer experience and workflow. The ‘creative innovation’ thing is huge – but so is the meat and potatoes stuff.”, says John.
John then offered advice to companies that are looking to become more digitally minded, “We’re past the point where it is an option; you have to have a digital strategy regardless of your line of business, or you’ll get cleaned up. And it’s not enough to just ‘go digital’, you need to innovate constantly.”
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