ClearView, Jade hail long-term partnership, look towards future for customers
Last month, Jade’s Head of Digital, Eduard Liebenberger, and ClearView Wealth’s General Manager of Development, Sarah Cummings, took the stage at the Future of Insurance conference in Sydney. The two discussed the long-term, strategic partnership between the companies and how it has accelerated the digital transformation at ClearView. Read Jade’s take on the insurance industry in our latest book An industry in motion.
Looking to the future, the two then discussed how new technology, like AI and chatbots can help to meet new customer demands such as around-the-clock customer service. Ultimately pointing to the value of a user experience-led approach that both builds with your customers in mind, and reduces risks when launching new products.
Eduard then took center stage to demonstrate Jade’s latest customer service showcase, a chatbot named TOBi. Learn more about TOBi and conversational interfaces.