Diversified Port Holdings case study
Integrated ports logistics provider Diversified Port Holdings (DPH) operates five shipping terminals in the south-eastern United States — two in Jacksonville, and one each in Mobile, New Orleans, and Port Everglades. Jade Master Terminal has solved their mixed cargo challenge.
DPH wanted to improve efficiency and attract new business. To get there, they required a terminal operating system that would illuminate every corner of their operation and provide the workflow to manage mixed cargo.
Master Terminal from Jade Software is specifically designed to handle both containers and mixed cargo. It also simplifies the management of ports with multiple terminals, like DPH.
Jade’s rapid implementation methodology mapped DPH's port operations to the new system, which kept implementation on schedule. Jade’s US team of technical experts supported transition, go-live, and continue to provide ongoing support.
Moving from legacy systems to Master Terminal has future-proofed DPH’s business. Manual processes and duplicated effort have been eliminated, and critical business processes streamlined.
Dennis Rhodes, CIO, DPH: “We were impressed with Jade’s efficient implementation process, and how quickly our staff adapted to the new system. We are already starting to see some of the benefits that Jade and Master Terminal promised.”
Looking ahead, DPH is positioned for changing business dynamics and has the tools to drive efficiencies and cost-saving across the business.
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