Michael Howard

Michael Howard Dec 23, 2019 10:36:00 AM 6 min read

Digital transformation and innovation: Expectation vs reality

Do you remember the Amazon Fire Phone? Chances are, you don’t. Which is strange, given ...

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Michael Howard Nov 19, 2019 4:00:31 PM 11 min read

Setting the foundations for your Industry 4.0 journey

Industry 4.0 brings with it the exciting opportunity to transform the way your business ...

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Michael Howard Oct 31, 2019 2:42:01 PM 7 min read

Industry 4.0: An introduction and the opportunity

The fourth industrial revolution (or Industry 4.0 as it’s otherwise known) has come about ...

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Michael Howard Oct 18, 2019 4:23:05 PM 8 min read

Performance through perfection - how automation and innovation drive efficiency

Automation is not just about working faster, but also working smarter while creating an ...

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Michael Howard Sep 26, 2019 9:01:00 AM 5 min read

Meet Nola, Noel Leeming's new digital employee

Shoppers at the recently-opened Noel Leeming store at Westfield Newmarket, are in for a ...

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Michael Howard Sep 13, 2019 9:36:22 AM 8 min read

Intelligent chatbots as recruits: Putting digital employees to work for your business

Gone are the frustrating rudimentary responses, replaced instead with intuitive ...

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Michael Howard Aug 23, 2019 10:00:13 AM 11 min read

Five types of return on investment that digital employees offer.

There’s no question that digital employees (intelligent chatbots) require investment and ...

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Michael Howard Jul 9, 2019 2:49:11 PM 11 min read

The anatomy of a digital employee.

The capabilities of digital employees are close to infinite. The ways you can upskill ...

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Michael Howard Jun 10, 2019 12:26:08 PM 11 min read

Customer experience: New Zealand's pulse

How do you initiate and measure the success of projects that move the needle in a ...

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Michael Howard May 31, 2019 3:54:04 PM 8 min read

Applied AI – Why a digital employee is your perfect human assistant

From grandeur projects to ethical debates, workforce disruption to business efficiency, ...

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