Our proven implementation methodology has been developed with your needs in mind. We provide an easy to follow implementation path with considerable guidance for your teams to deliver a successful Go Live.
Our customized training solutions ensure your users are rapidly up to speed and able to make the most of the Master Terminal solution. With our on-site support at key points throughout the project, and an implementation record second to none in the industry, you can be assured that Master Terminal will be implemented with minimal disruption to your operations.
"Jade's implementation methodology is clear and simple. Their entire team approach the process with professionalism, and they ensured success in our case by configuring our system and developing customizations very fast."
Director of Information Technology,
We have implemented Master Terminal at more than 70 terminals around the globe. We know what we’re doing. In fact, our global team of experts are regarded as industry leaders in general cargo, RORO, and container terminal management solutions.
Risks attach to all technology implementations. However, we customize the process for each client, which minimizes the potential for error and disruption.
With our clients, we determine the optimum mix of process improvement and product functionality, and the best implementation pathway and adoption program.
We also build training plans to transfer knowledge and bring super-users up to speed.
Planning & Analysis
Configuration & Training
Transition to Operation
Training is the key to a successful implementation. Master Terminal TOS implementations are not only a technical project, but are as much a change management exercise to help your staff learn, adopt, and use new processes and systems. Training is the key enabler of this change. We use a ‘train the trainer’ approach, with two steps to training: super user training and end user training.
"Working with Jade gave us confidence that the implementation would deliver us the operational efficiencies we were looking to gain in our business. Jade's flexibility and training enabled our staff to adapt quickly to the new technology."
Diversified Port Holdings
Learn how agile ports use Master Terminal to compete against the biggest and best in the world’s toughest industry and come out on top.
To give your organization the ability to think and act strategically, your systems must run day and night with increasing intelligence, better efficiency, and without fail. You need industry-leading support services. You need Master Care.
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