Shipping companies prefer ports that make things easy. Master Terminal is a powerful, easily configurable Terminal Operating System (TOS) accessible via Windows thin clients, and mobile applications running on vehicle-mounted and handheld devices.
Forming the core of your terminal operations, Master Terminal is an extremely stable solution, yet flexible enough to meet your specific challenges. Multiple sites, terminals, and sub-terminals can all be managed within a single database. High levels of security are ensured by bank-level encryption.
Designed to handle all cargo types, agile ports use Master Terminal to compete against the biggest and best in the world’s toughest industry and come out on top.
Manage multi-cargo terminal operations including bulk, break bulk, logs, and project cargo.
Manage RORO terminals capable of handling RORO vessels that carry wheeled cargo such as automobiles, trucks, semi-trailer trucks, trailers, and railroad cars.
Manage container terminals capable of handling any volume of every container type, including flat racks, powered (reefers), and tank containers.
Single integrated system - real-time view of activity and cargo across your entire port.
A stable solution capable of forming the core of your port’s information systems.
Supports all cargo types and is available for all styles of ports.
Scalable, reliable, and flexible. Master Terminal can be customized to fit your business.
Our implementation and training record is second to none in the industry.
Get excellent support from a company with a proven track record and a wealth of industry knowledge.
Experience counts, and Jade has plenty of it. Since 1993 we have provided terminal operating systems and related IT services to all manner of ports and terminals - marine ports, river ports, inland depots; and port styles - intermodal hubs, transshipment ports, feeder ports. You name it, we’ve got experience in it.
Our professional services team supports Master Terminal customers at every step - from customization through to implementation, change management, training, and ongoing support.
Our implementation framework has been tested around the globe. We’ve configured and launched Master Terminal modules within three months.
Jade’s customized training ensures your team gets the most from Master Terminal. We utilize a proven train the trainer approach.
Master Care maintains the peak performance of your Master Terminal system. A managed service, Master Care includes 24/7 monitoring and proactive incident management, application support, software updates, and support for database and runtime environments.
We know how to keep your operation running smoothly. Our process reviews are based on a decade’s worth of implementation experience.
Define terminal and yard areas for all types of cargo and operations, create...
Manage gates in real time on touchscreen and mobile devices, controlling...
Make fully informed decisions, with ship and yard operations integrated in...
Use handheld and vehicle-mounted mobile devices wherever your...
Manage and track train schedules and wagon fleets, and easily share the right...
Use powerful and flexible built-in reporting to create an extensive range...
Configure and track charges and invoices for every cargo event. Automatically...
Integrate Master Terminal with your general ledger system, port hardware...
Control access to the system with a unique user name and password...
Master Terminal’s warehousing functionality allows you to easily and efficiently...
Managing your harbor requirements is easy with Master Terminal’s harbor management...
Manage the flow of vehicles throughout your gate operations. Schedule when...
Configure your terminal into one or more sub-terminals to represent...
Ensure safety on your yard by separating machine and man. Master Terminal’s...
Technology refresh shortens reporting cycle by 50 percent at Port Milaha. View Milaha case study.
"We evaluated a number of options, but ultimately chose Master Terminal for a number of reasons, especially because it was flexible and could adapt to our specific needs"
- Mohammed Rafi
Achieving a seamless transition from an in-house TOS.
Solve the complex problem of scheduling vessel visits, resources, and personnel in busy ports.
Ideas for improving the competitiveness of mixed cargo terminal ports in the USA.
Talk to us. Email firstname.lastname@example.org.
Define terminal and yard areas for all types of cargo and operations, create user-specific terminal layout views that let each user see the areas that matter most to them, and see all cargo in real time, using current, short-term, or long-term planning modes. Fully audit all planning operations, provide support for labor working within your site, and automatically plan yard locations for any operation and all cargoes. Prioritize, categorize, and schedule your next day’s work, create ‘To Do’ tasks on containers and cargo, and track Key Performance Indicators (KPIs) on yard operations.
Manage gates in real time on touchscreen and mobile devices, controlling and monitoring truck and cargo movement to increase efficiency. Keep detailed information about vehicle visits, instantly control and monitor gate flows, and integrate gate operations with both pre-advice processing and your truck visit appointment system. Get real-time updates on all truck processing within the terminal, monitor and analyze detailed KPIs, and speed up inter-terminal cargo transfers by allowing rapid access with no data entry. PIN and gate touchscreen kiosks ensure paperless rapid throughput.
Make fully informed decisions, with ship and yard operations integrated in one seamless system. Define vessels, see and control operations in real time, and report and compare a full history of vessel visits. Allocate jobs between crane resources, and track progress with graphical displays. Plan break bulk, bulk, and general cargo in detail, and handle detailed Lift-On/Lift-Off (LOLO) and Roll-On/Roll-Off (RORO) planning and operations. Configure and automate cargo stops, and aid management decision-making by monitoring vessel operation performance.
Use handheld and vehicle-mounted mobile devices wherever your cargo goes, including in the yard, on ship, and within warehousing and general cargo operations. Convenient and flexible, mobile device applications access Master Terminal using Wi-Fi or cellular connections, feature touch screens with easy to follow graphical user interfaces, and support for multiple languages. Role-based security allows system administrators to configure which mobile device functions are available to each handheld application user.
Manage and track train schedules and wagon fleets, and easily share the right data with train companies. Control all weight and dimension rules for rail wagons, handle containers of varying sizes, and manage full train scheduling. Control operations in real time, see graphical views of trains and rail areas for planning and operations, complete planning before trains arrive, and automatically plan train load and discharge.
Use powerful and flexible built-in reporting to create an extensive range of reports and save them in accessible formats such as CSV, PDF, XML, or HTML. Reports can be customized to meet specific requirements, integrated into users’ menus so they are easy to find, and automatically scheduled to be sent to email recipients. Data can be exported for archiving, data warehousing, or processing by other systems.
Configure and track charges and invoices for every cargo event. Automatically charge for all cargo and vessel activities, including yard storage, in real time, with fully configurable invoice creation. Handle flexible tariffs and rates, multiple currencies, and cash payments. Integrate with standard invoicing systems, output invoice data for auto-emailed invoices, and track and trace any invoice back to its source.
Integrate Master Terminal with your general ledger system, port hardware, peripherals, and more. Mechanisms for interfacing to third-party systems include EDI, file export, web services, SQL, and real-time TCP/IP connections. Over 80 standard EDI formats are supported, plus custom EDI formats can be defined. Peripheral devices are supported, including printers, barcode scanners, radio data terminals, in-machine electronic scales, weigh bridges, and external gate systems.
Control access to the system with a unique user name and password for each user, and grant permissions to control exactly what each user can view and update. Securely store data within a high-performance database and export data to an SQL server for archiving or data warehousing. Protect your data with full disaster recovery from built-in replication technology and Master Care’s expertise.
Master Terminal’s warehousing functionality allows you to easily and efficiently manage cargo storage – a key way to attract new business and revenue streams. Define any terminal area as a general cargo area for warehousing. Within this area, you can define any combination of ground and rack locations and assign them unique identifiers. View current capacities with a highly graphical display, use handheld applications to manage cargo, and configure billing by storage area, operator, or cargo attributes.
Managing your harbor requirements is easy with Master Terminal’s harbor management solution. The highly intuitive graphical user interface allows you to easily manage the complex problem of scheduling vessel visits, resources, and personnel in busy ports. Harbor management is multi-terminal-capable, allowing you to schedule visits across terminals with multiple harbors and berths. Dynamic tidal modeling provides intelligence to safely manage arrival and departure movements in harbors with significant tidal movement.
Manage the flow of vehicles throughout your gate operations. Schedule when transport operator vehicles can visit your terminal to evenly distribute the flow of vehicles throughout the hours of operation, and make better use of machinery on the port. By booking vehicle visits, transport operators can reduce vehicle waiting times and improve fleet utilization. Less queuing at the gate also means lower fuel costs and a smaller carbon footprint.
Configure your terminal into one or more sub-terminals to represent different divisions on your port. For instance a terminal can be divided into warehouse, empty depot, and yard division sub-terminals. Operate each of these sub-terminals as a separate business unit with distinct invoicing charges and EDI messaging.
Ensure safety on your yard by separating machine and man. Master Terminal’s Labor On Block functionality allows areas of your port to be demarcated as to where machinery cannot operate. This ensures port staff and third party maintenance staff can operate in areas of your port with confidence that their safety is paramount. An expiry date and time can be applied to Labor On Block to minimize disruptions to your day-to-day operations.