Jade is a global product and service development company that specialises in launching digital innovation by understanding people first.
We are a group of expert, passionate people drawn from the world’s leading companies. Ours talent, combined with our design-led approach to launching product and service delivers market leading experiences for people.
We have offices in New Zealand and Australia. Our clients include some of the world’s best known companies in real estate development, insurance & financial services, utilities, and retail.
About the Role
At Jade, we bring digital service and products to life - all the way from the inception of the idea to the launching the new experience. Our design-led approach integrates user research, user experience design, and development in one team. We make sure we solve the right problem and we craft an experience that works for people.
We are looking for a senior product and service designer who will use solid research practices to test our clients' customer hypotheses, examine their hunches, or help them get started with finding a new value proposition. Whether the senior product and service designer will conduct investigative field research, run Design Sprints, or test prototypes — they will know what methods to use in what situation. The incumbent will turn test data into findings and help clients to make informed decisions based on customer insights and design recommendations. Drawing in the team around them to crack problems, they will design the solution and lead clients through the design process. Whenever a prototype is a winner, they will refine the user experience and work with the development team to turn the design into a valuable reality for the client and their customers.
Our design-led approach to launching services and products is a hit with our Sydney and Melbourne customers, and so our team needs to grow. Should you be the successful candidate, you will have the opportunity to build up and shape our Australian product and service design team and mentor the people around you.
Get in touch to tell us about you, share your career goals, and show us how you solve problems: firstname.lastname@example.org