Jade ICM Product Releases

Jade ICM 2023 SP1 is now available!

The latest release of Jade Investigations Case Management (ICM) is ready for you. This release is full of updates that make the product more efficient and easier to use, whether you're a regular user or an administrator. Most of the updates in this release were developed in response to requests from people who use Jade ICM every day, so you should find them helpful. Use the upgrade installer below to upgrade to the latest version.

About Jade ICM Releases

We release new major versions of Jade ICM every year. And we release new minor versions as required during each year. For example, the ICM 2023 major version might include the following releases:

  • ICM 2023 – First major release for 2023
  • ICM 2023 SP1 – First minor update for this release during the year
  • ICM 2023 SP2 – Second minor update for this release during the year
  • ICM 2023 SP3 – Third minor update for this release during the year 

New minor versions of Jade ICM contain new features and minor fixes. We release hotfixes for all supported versions when necessary. The most up-to-date hotfix for a version of ICM is a consolidated hotfix that includes all the previous hotfixes for that version. The upgrade installer includes all the latest hotfixes for that release.

If you fall behind with upgrading your version of ICM, you’ll need to upgrade from one major version to another. For the ICM 2023 release we support upgrades from both the previous ICM 2022 release and any ICM 6.3.x release. You can’t jump from any ICM 6.2.x release to the ICM 2023 release, you'll need to upgrade to an ICM 6.3.x release first, then upgrade to ICM 2023.

How to upgrade

To learn more about versions of ICM and how to upgrade, check out the Jade ICM Upgrade Guide.

Download the latest release files

Release 2023 SP1

Upgrade Installer 


2023 SP1 Hotfix 2 Installer 
 o  Corrects issue with multi-worker backups

2023 SP1 Hotfix 1
 o  Adds missing icon to the button for creating document from a template
 o  Adds shortcut for creating document from template to property reports screen
 o  Adds shortcut for creating document from template to property items screen
 o  Address issue swapping case tabs on Home Screen when noticeboards hidden

Supporting Documentation

Release Notes – PDF
Upgrade Guide HTML
Online Help – HTML
Offline Help – Zipped HTML

Are you looking for an older release?

We recommend you always use the latest available version of Jade ICM so you benefit from all the new features, enhancements, and fixes. If you fall behind with your upgrades, you can access archived versions of ICM and upgrade sequentially.

Archived releases