Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
ICM hotfixes are cumulative, with the latest hotfix including all prior hotfixes.
ICM 2024 Hotfix 8
o Search export can amalgamate attribute type into one column when it has multiple conditional parent attribute types
o Enhancement to a client's custom export report
o Correct issue on entity type maintenance screen where quick filter doesn't show new entity type which has just been created
ICM 2024 Hotfix 7
o Default case notes now honour default classification
o Available list no longer scrolls to top when selecting codes for attribute type
o SSO sign-on now a more streamlined experience
o Drag & drop from favourites no longer adjusts selection unexpectedly
o Editing existing code values no longer scrolls to top of list
o Correct file access issue viewing document which had extremely long original file name
o Correct issue with an empty case status drop down on the case summary screen
o Reinstate the option to make the left-hand navigator area wider
ICM 2024 Hotfix 6
o Export of search results can now generate a separate file for each attribute type
ICM 2024 Hotfix 5
o ERP searching not returning any results for non-immediate searching
o Wrong icons being shown on ERP search screen for from/to entity types
o Background app wasn't identifying all potential duplicate entities
ICM 2024 Hotfix 4
o XML file loads not fully handling user configurable genders
o Overlapping controls editing document entities
o Z-order issue on 'Reset password for another user' screen
o 1090 exception cancelling calendar popup on the template screen
o Prior attribute being selected when date is selected on calendar
o Issue with tabbing through attributes after using 'Add Another'
o Z-Order issue when reviewing of case notes
ICM 2024 Hotfix 3
o Attributes popup on some forms was too wide
o Tabbing on attributes popup it goes backwards from a date/time attribute
o Searching for Information/Incident report had a partially obscured search option
o Entities tab now has additional details to the right of the table of entities
o A clear button has been added above the filter list for entities
o Duplicate timer exception when manually merging entities
o Task could be forwarded multiple times to the same recipient
ICM 2024 Hotfix 2
o Some home page tiles did not open relevant screen when clicked
o Opening Entity Relationship Type maintenance screen would fail on some systems
ICM 2024 Hotfix 1
o Enhance Microsoft Word & Excel reports for Microsoft Purview security classification labels
o Issue when extracting users
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
2023 SP1 Hotfix 2
o Corrects issue with multi-worker backups
2023 SP1 Hotfix 1
o Adds missing icon to the button for creating document from a template
o Adds shortcut for creating document from template to property reports screen
o Adds shortcut for creating document from template to property items screen
o Address issue swapping case tabs on Home Screen when noticeboards hidden
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
Addresses an issue selecting one or more tasks on the Tasks created by me screen when you want to change the creator of that task.
2023.1 – Addresses an issue with spelling check when a replacement word is shorter than the original word. Subsequent word replacements are not retained on completion of spelling check.
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
Task summary screen was restricting task types to only those tasks which are in cases.
2022.5 – Addresses an issue with very long document titles.
2022.4 – Addresses a 1090 exception when performing JSON exports for some soft attribute definitions.
2022.3 – Addresses issue clicking blank area of table on case contents. Also addresses some issues with bulk capabilities maintenance.
2022.2 – Addresses an issue with JSON exports where an Event entity has no end time
2022.1 – Addresses an issue loading additional details on some search results.
Upgrade Installer
Important pre-upgrade requirements if upgrading from 6.2.x
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
No hotfixes for this release.
Upgrade Installer
Important pre-upgrade requirements if upgrading from 6.2.x
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
6.3.1.4 – Enables you to set access security when you create a new case, rather than setting it once you've saved the case.
6.3.1.3 – Addresses an issue where adding a word to the dictionary during the spelling check prematurely ends the spelling check.
6.3.1.2 – Addresses an issue with creating a case from an Incident or Information report that contains a deleted task.
6.3.1.1 – Corrects an issue with opening an entity from a source entity that contains only one entity.
Upgrade Installer
Important pre-upgrade requirements if upgrading from 6.2.x
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
Corrects an issue with creating a task directly in a case – outside the context of a case note
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
ICM 6.2.2 Hotfix Installer
6.2.2.5 – If you allow direct logon from Windows, you no longer need to revalidate your own credentials before resetting another user's password. This setting is under Admin > Security > Change another user's password.
6.2.2.4 – Hides deactivated teams in the drop-down list for team attributes.
6.2.2.3 – Custom feature.
6.2.2.2 – Addresses an issue that prevented an admin user from resetting an existing user's password from the Users screen.
6.2.2.1 – It's quicker to open cases that contain a very large number of case notes.
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
ICM 6.2.1 Hotfix Installer
6.2.1.2 – All users with disclosure capabilities in a case can now perform disclosure on tasks and task results in that case. Previously this was restricted to the user who created the task and the case officer.
6.2.1.1 – Corrects an issue with excluding completed task results from disclosure.
Release Notes – PDF
Upgrade Guide – HTML
Online Help – HTML
Offline Help – Zipped HTML
ICM 6.2.0 Hotfix Installer
6.2.0.4 – Addresses an issue which could prevent users from finalising or unfinalising disclosure for some entities.
6.2.0.3 – If a bulk access update fails to update an entity, ICM now continues processing the remaining entities. If there are any failures you'll see these when the bulk update finishes.
6.2.0.2 – All users with disclosure capabilities in a case can now perform disclosure on tasks and task results in that case. Previously this was restricted to the user who created the task and the case officer.
6.2.0.1 – Corrects an issue with excluding completed task results from disclosure.
Release Notes – PDF
Help – HTML
Release Notes – PDF
User Guide – PDF
Admin Guide – PDF
Help – HTML
ICM 6.1.2 Hotfix Installer
6.1.2.2 – It's easier to manage property reports and items within the contents of a case. You can also add longer URNs and sort this content.
6.1.2.1 – Corrects an issue with creating continuities in bulk. You can now finalise this process correctly.
Release Notes – PDF
User Guide – PDF
Admin Guide – PDF
Help – HTML
ICM 6.1.1 Hotfix Installer
6.1.1.1 – A user’s email address can now be up to 254 characters long.
Release Notes – PDF
User Guide – PDF
Help – HTML
ICM 6.1.0 Hotfix Installer
6.1.0.7 – Corrects an issue with attribute types for users created in very early versions of ICM.
6.1.0.6 – Corrects an issue with short date formats on some versions of Windows.
6.1.0.5 – Custom report enhancements.
6.1.0.4 – You can increase the maximum length of a user’s email address from 45 to 254 characters.
6.1.0.3 – Relaxes mandatory field validation rules for Location entity types.
6.1.0.2 – Corrects an issue with assigning tasks.
6.1.0.1 – Corrects a string too long error that happened when you rebuilt XML internal definitions. This was happening when XML files were imported.
Release Notes – PDF
Help – HTML
ICM 6.0.8 Hotfix Installer
6.0.8.11 – Supports increasing the maximum length of a user’s email address from 45 to 254 characters.
6.0.8.10 – Relaxes the mandatory field validation rules for the Location entity type.
6.0.8.9 – Corrects a string too long error that could happen when you rebuilt internal XML definitions. This applies if you import XML files.
6.0.8.8 – Corrects an issue that could prevent an ICM admin user from editing some types of source document entities.
6.0.8.7 – Adds an option to include Phase and Line of Enquiry data as columns when exporting tangible entity searches.
6.0.8.6 – Corrects an issue where entity expunging retention rules could reference a user-defined attribute type that was then deleted by an ICM admin user.
6.0.8.5 – Corrects an issue with editing formatted .docx Word documents once they’d been loaded into ICM.
6.0.8.4 – Corrects error 1000 which happened when you tried to edit a compound miscellaneous entity that extended a document entity.
System admin users can now edit all search extract templates, even if they were originally created by another user.
6.0.8.3 – Adds auto-saving when you edit a Word document so interim saving in Word can be recovered if the document entity in ICM isn’t saved.
Corrects an issue with exporting search results.
If you have lots of cases, the landing page loads quicker.
Lets you choose whether the popup for editing attributes shows to the left or below a selected attribute.
User preference setting for auto-refreshing the case contents.
Reinstates the New case note option for when you’re viewing an existing case note within a case.
6.0.8.2 – Corrects an issue with editing export criteria templates that were created in ICM 4.3.06.
6.0.8.1 – Corrects an issue with enabling the spellchecker.
An investigations management solution for regulatory, compliance, and enforcement agencies around the world.