It looks like your browser is out of date. If you can't upgrade it, parts of this site might not look or work properly. Sorry.

Do not email this address if you are human.

Customer relationship management

Connected customer information

Your most valuable customers are the ones who stay with you, taking up more services over time. A quality, consistent customer experience increases retention. But to offer valuable, personal service you need to have the right information in front of the right people at the right time.

Meanwhile, how are you acquiring new customers? Where are your best prospects? What interaction have you already had with them? The right system collects everything that you need to know, and presents useful data to everyone who needs it.

Customer relationship management (CRM) consulting

CRM software gives a single view of each customer - all the data you need, easy to explore and update, in one place. We shape your CRM to increase user adoption within your business, making your investment more valuable. Today’s CRMs are powerful out-of-the-box, but expert configuration and training can make a world of difference.

  • Enable consistent, efficient customer service
  • End the shuffling between systems and departments just to get things done
  • Share the same data with everyone who needs it
  • Find new opportunities in existing customer data

Don’t change your business to fit a new system

It takes careful planning to realize all of your CRM's benefits. Our consultants work with you to understand what makes your business tick. We look for gaps that your new system needs to fill, and keep the processes and systems that are already working well.

Then we can construct the right CRM platform for your business. With the right configuration and customization, your CRM fits the way you want to serve your customers.


We're a Microsoft Gold partner

Microsoft Dynamics is a powerful CRM platform. With our expert help, Dynamics can:

  • Combine social insights, business intelligence, and customer data
  • Increase sales productivity with automated processes
  • Bring your CRM to mobile devices
  • Nurture leads through marketing automation and campaign management

Moving to the latest version of Dynamics CRM can bring a serious return on investment. Your choice of system architecture, data configuration and migration method, and customization frameworks have major effects. With a professional, certified technical partner you know you're getting the most out of Dynamics.

Pacific Trade and Invest
Pacific Trade and Invest

Boosting international trade through migration to a cloud-based CRM.

Improve your customers' experience

Get in touch with our CRM consultants: sales@jadeworld.com.

Sign in