The power of people and AI
Throughout every industrial revolution in history, we’ve seen how man and machine have ...
Performance through perfection - how automation and innovation drive efficiency
Automation is not just about working faster, but also working smarter while creating an ...
Why you don’t need to throw legacy systems out with the bath water
For many, the idea of replacing technology that is in fact only a few years old, ...
Meet Nola, Noel Leeming's new digital employee
Shoppers at the recently-opened Noel Leeming store at Westfield Newmarket, are in for a ...
Why you can't just set and forget a Digital Employee
Unlike commodity technology, you can’t just launch and leave your chatbot. Just like a ...
Intelligent chatbots as recruits: Putting digital employees to work for your business
Gone are the frustrating rudimentary responses, replaced instead with intuitive ...
Five types of return on investment that digital employees offer.
There’s no question that digital employees (intelligent chatbots) require investment and ...
Confessions of an artificial intelligence psychologist
Artificial intelligence is basically a computer system that has learned how to solve a ...
Moving from a mobile-first to a conversational-first mindset
"We are living in a conversation-first world”. Increasingly, I hear statements like this ...
Why so many businesses struggle to implement a chatbot solution that works
To understand what the fundamental changes in implementing successful chats are, we’ve ...
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