Blog

The Future is Digital. Learn Where It Will Take You.
Anchalee Hasty 08.07.2021 18 min read

Data: The Fuel of the Experience Economy

At the end of May we attended ADAPT’s Digital Edge Conference along with 130 Heads of ...
Start Reading
Jade Software 21.05.2021 42 min read

Why CX is the ‘heartbeat’ of business - yet common challenges lower the pulse rate

Insights from a leading group of CDOs, CIOs, and heads of departments from financial ...
Start Reading
Jade Software 04.08.2020 16 min read

Zurich: Sustainability and scalability in life insurance

Zurich Insurance Group is a leading multi-line insurer that serves customers around the ...
Start Reading
Jade Software 06.05.2020 36 min read

Keeping people at the heart of digital transformation

This is a four-part series that dives into the post-COVID world we find ourselves in, ...
Start Reading
Jade Software 18.12.2019 6 min read

Why digital projects should always begin with user experience design

What makes a digital platform most memorable to you? It’s likely good branding and design ...
Start Reading
Jade Software 09.12.2019 6 min read

The impact of design thinking on customer experience

As humans, we tend to develop patterns of thinking based on our knowledge and existing ...
Start Reading
Jade Software 05.12.2019 14 min read

We built the world’s first digital barista. But why?

Bella is a conversational AI-enabled digital assistant, who can talk to you about most ...
Start Reading
Jade ThirdEye 09.07.2019 11 min read

The anatomy of a digital employee.

The capabilities of digital employees are close to infinite. The ways you can upskill ...
Start Reading
Jade ThirdEye 10.06.2019 11 min read

Customer experience: New Zealand's pulse

How do you initiate and measure the success of projects that move the needle in a ...
Start Reading
Jade ThirdEye 31.05.2019 8 min read

Applied AI – Why a digital employee is your perfect human assistant

From grandeur projects to ethical debates, workforce disruption to business efficiency, ...
Start Reading